DISGRACEFUL: VA Ignored 30 Percent of Text Messages From Desperate Veterans

Veterans Affairs

It’s absolutely maddening that our veterans are so frequently let down by the government agency that’s supposed to support them. It seems like there’s a new VA scandal every few months.

The Daily Caller reports:

VA Ignored 30 Percent Of Text Messages Sent To Suicide Crisis Hotline

The Department of Veterans Affairs’ crisis hot line didn’t answer up to 30 percent of texts from desperate veterans, according to a new government watchdog investigation.

The Government Accountability Office (GAO) released a report Monday, which found that “tests of text messages revealed a potential area of concern.”

The crisis hotline received 13,000 texts in 2014 and 16,000 in 2015. To test whether the VA was actually responding to veterans in serious need, GAO sent a series of test text messages to the hotline. Out of a total of 14 messages sent, four were ignored.

That’s an ignore rate of 28.6 percent.

The Department of Veterans Affairs’ crisis hot line didn’t answer up to 30 percent of texts from desperate veterans, according to a new government watchdog investigation.

The Government Accountability Office (GAO) released a report Monday, which found that “tests of text messages revealed a potential area of concern.”

The crisis hotline received 13,000 texts in 2014 and 16,000 in 2015. To test whether the VA was actually responding to veterans in serious need, GAO sent a series of test text messages to the hotline. Out of a total of 14 messages sent, four were ignored.

That’s an ignore rate of 28.6 percent.

Our vets deserve so much better.

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